Refund policy
Non-Return Policy
Thank you for shopping with Get Up Show Up Never Give Up. We appreciate your business and strive to provide the best quality products and service. Please review our non-return policy carefully before making a purchase.
All Sales Are Final
• Final Sale: All purchases made on our website are final. We do not accept returns, exchanges, or provide refunds for any items purchased, except as described below.
• Order Confirmation: By placing an order, you acknowledge and agree to this policy. We encourage you to review your order carefully before completing your purchase.
Exceptions: Damaged or Defective Products
• Inspection Upon Delivery: We take great care in packaging and shipping our products. However, if your order arrives damaged or if you receive a defective item, please contact our Customer Service team within 48 hours of delivery.
• Documentation Required: When reporting a damaged or defective product, please include clear photographic evidence of the issue along with your order number.
• Resolution: Upon verification, we will work with you to resolve the issue. This may include sending a replacement or offering store credit, at our discretion. This exception applies only to products that are proven to be damaged or defective upon arrival, not for any other reason.
Additional Information
• Product Descriptions: We strive for accuracy in our product descriptions and images. If you have any questions before purchasing, please reach out to our Customer Service for clarification.
• No Cancellation: Once an order is placed, it cannot be canceled, as all sales are final.
By completing your purchase, you confirm that you have read and agree to our non-return policy. We thank you for your understanding and for choosing Get Up Show Up Never Give Up.