📄 FAQ & Store Policies – Get Up Show Up Never Give Up

Welcome to Get Up Show Up Never Give Up! We’re committed to providing you with high-quality products and exceptional service. Below, you’ll find answers to commonly asked questions, along with our store policies.

🛍 Orders & Shipping

📦 Processing & Production Time

• All orders are processed and made with care.

• Production time typically takes 1-3 business days before your order is ready to ship.

• We work hard to fulfill your order as soon as possible!

🚚 Shipping Times & Locations

• Once your order has been produced, shipping takes 2-10 business days within the United States, depending on your location.

• Please note that shipping times may vary due to carrier delays, holidays, or weather conditions.

• We currently only ship within the United States.

📍 Order Tracking

• Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your delivery in real-time.

📦 Lost or Delayed Packages

• While we do our best to ensure timely delivery, we are not responsible for shipping carrier delays.

• If your package is lost in transit, please contact us via chat.

🚨 Address Changes & Corrections

• Please double-check your shipping details at checkout.

• We are not responsible for orders shipped to incorrect addresses provided by the customer.

• Once an order has been placed, we cannot modify the shipping address.

📌 By placing an order with Get Up Show Up Never Give Up, you acknowledge and agree to this shipping policy, including processing times, shipping estimates, and potential carrier delays.

🔄 Non-Return Policy

At Get Up Show Up Never Give Up, we strive to provide exceptional quality products. Please review our non-return policy before making a purchase.

❌ All Sales Are Final

• Final Sale: All purchases made on our website are final. We do not accept returns, exchanges, or provide refunds for any items purchased, except as described below.

• Order Confirmation: By placing an order, you acknowledge and agree to this policy. Please review your order carefully before completing your purchase.

⚠️ Exceptions: Damaged or Defective Products

• Inspection Upon Delivery: We take great care in packaging and shipping our products. However, if your order arrives damaged or defective, please contact our Customer Service team within 48 hours of delivery.

• Documentation Required: When reporting a damaged or defective product, please provide:

✔ Clear photos of the damaged item

✔ Your order number

• Resolution: Upon verification, we will work with you to resolve the issue. This may include sending a replacement or offering store credit, at our discretion.

📌 This exception applies only to products that are proven to be damaged or defective upon arrival, not for any other reason.

📋 Additional Information

• Product Descriptions: We strive for accuracy in product descriptions and images. If you have any questions before purchasing, please contact Customer Service for clarification.

• No Order Cancellations: Once an order is placed, it cannot be canceled, as all sales are final.

📌 By completing your purchase, you confirm that you have read and agree to our non-return policy.